Policy Page

Statement of Policy/Procedure Purpose:

The Food and Nutrition Services Department will provide Food Service/Catering for special events when proper notification and approval is received. This policy sets forth guidelines for such Catering Requests.

Scope

All departments and company affiliated facilities.

Procedure

Reservations: Departments requesting Food Service must submit a Catering Request Form using the Intranet. Access the Form under E-Forms, Dietary, and Catering Request. To ensure the availability of items, please submit all Catering Requests a minimum of Seven (7) days prior to the Event. Requests are not guaranteed until the Food and Nutrition Services Department has received and reviewed; once the request has been approved the Requestor and Director of the charged department will be notified via email.

Guarantees and Changes: When placing a Catering Request an estimated number of guests must be provided. The final guarantee is then due Three (3) days prior to the event. This guarantee must be phoned in to our catering office at ext. 7583. Departments will be billed for the guaranteed number of guests or the number of actual guests served, which ever is greater. To ensure the success of your event, any changes to the catering request should be made in writing and prior to the event.

Cancellations: All cancellations must be made Twenty-Four (24) hours prior to the scheduled event. Failure to provide proper notification will result in charging to the requesting department.

Meeting Room Availability: Meeting rooms must be reserved with the appropriate departments. Food And Nutrition Services does not manage meeting rooms schedules. Meeting room Set-UP must be scheduled with Housekeeping at ext. 7687; the set-up should be complete a minimum of Thirty (30) minutes prior to the start of the event.

Pick-Up / Deliveries: The Catering Department will deliver and Set-Up (Food Only) to Owen's Auditorium, Administrative Board Room and A-1 & A-2, 9th Floor Conference Room, 6th Floor Conference Room, and Radiology/Cyber knife Conference Rooms. All other catering requests must be picked-up at the FANS department. Necessary Carts/Vehicles must be secured by the person(s) picking-up the order. Once a Meeting/Event has concluded FANS must be advised by calling ext. 7581.

Leftover Policy: Due to Health Department Guidelines and for individual safety, we do not allow food to be taken from catered events.



LGHS - Medical Center
1214 Coolidge Street
Lafayette, LA 70503
337-289-7586